Privacy Policy / 隐私政策

Welcome to Ruixi Aesthetic Journey ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our Facebook advertisements, or use our consultation services.

Our services include travel planning, aesthetic consultation coordination, and hospitality arrangements in Chongqing, China. We do not provide medical treatment, surgical procedures, or any form of medical diagnosis.

We collect the following types of information:

• Contact Information: Name, email address, phone number, WhatsApp contact, and preferred communication method.
• Travel Preferences: Preferred travel dates, accommodation requirements, dietary restrictions, and itinerary interests.
• Aesthetic Consultation Interests: General areas of interest (e.g., facial aesthetics, body contouring, wellness) — not medical history or health records.
• Demographic Information: Age range, country of residence, and language preference.
• Technical Data: IP address, browser type, device information, and cookies for website optimization.
• Facebook Pixel Data: Anonymous interaction data for advertising optimization (see Section 6).

Your information is used exclusively for the following purposes:

• Travel Planning: To design personalized Chongqing travel itineraries, including accommodation, transportation, and cultural experiences.
• Aesthetic Consultation Coordination: To connect you with licensed consultation professionals for preliminary, non-medical aesthetic discussions.
• Communication: To respond to inquiries, provide updates, and offer customer support via WhatsApp, email, or phone.
• Service Improvement: To analyze user preferences and improve our travel packages and consultation services.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

We never use your information for:

• Unauthorized marketing or spam
• Selling data to third parties
• Medical diagnosis or treatment decisions
• Any purpose not explicitly stated in this policy

We use Meta (Facebook) Pixel on our website to measure advertising effectiveness and optimize our marketing campaigns. This involves:

• Page View Tracking: Anonymous data about which pages you visit and how long you stay.
• Event Tracking: Actions such as clicking "Contact Us," submitting inquiry forms, or initiating WhatsApp conversations.
• Aggregated Analytics: Demographic and interest data in anonymized, aggregated form for audience insights.

Your Rights Regarding Pixel Data:

• You can opt out of Facebook Pixel tracking by using Facebook Ad Preferences.
• You can enable "Do Not Track" in your browser settings.
• You can clear cookies or use private browsing modes.

We share information only with:

• Service Partners: Hotels, transportation providers, and licensed aesthetic consultation centers in Chongqing — only information necessary for service delivery.
• Meta Platforms: Anonymous, aggregated data via Facebook Pixel for advertising optimization (see Section 4).
• Legal Authorities: When required by law, court order, or to protect our legal rights.

We do not sell, rent, or trade your personal information to any third party for commercial purposes.

We implement industry-standard security measures to protect your data:

• SSL/TLS encryption for all data transmission
• Secure, access-controlled servers
• Regular security audits and vulnerability assessments
• Staff training on data protection protocols
• Limited access: Only authorized personnel can access personal data

Despite our efforts, no online transmission is 100% secure. We encourage you to use strong passwords and secure communication channels.

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of your personal data.
• Correction: Update or correct inaccurate information.
• Deletion: Request deletion of your personal data (subject to legal retention requirements).
• Opt-Out: Unsubscribe from marketing communications at any time.
• Data Portability: Receive your data in a structured, machine-readable format.
• Complaint: Lodge a complaint with your local data protection authority.

To exercise these rights, contact us at: privacy@ruiximeixue.com or via WhatsApp: +8615593481658

We retain your personal information only as long as necessary:

• Active Service Period: Throughout your consultation and travel planning process.
• Post-Service: Up to 24 months for customer support, feedback collection, and service improvement.
• Legal Requirements: Longer retention if required by applicable laws (e.g., tax, accounting regulations).

After the retention period, your data is securely deleted or anonymized.

Our services involve cross-border travel to China. Your data may be transferred to and processed in:

• China: For local service coordination (hotels, transportation, consultation centers).
• United States: For Meta (Facebook) advertising analytics.
• Your Country of Residence: For customer communication and support.

We ensure all international transfers comply with applicable data protection laws, including standard contractual clauses where required.

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or service offerings. Significant changes will be notified via:

• Email notification to registered users
• Prominent notice on our website
• Updated "Last Updated" date at the top of this page

Continued use of our services after policy changes constitutes acceptance of the updated terms.

For questions, concerns, or data subject requests, please contact:

Ruixi Aesthetic Journey
Email: privacy@ruiximeixue.com
WhatsApp: +8615593481658
Address: Units 1-1, 2-1, 3-1, and 4-1, Building 22, No. 11 Tianlan Avenue, Jiangbei District, Chongqing, China

We aim to respond to all inquiries within 48 hours.